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1. Who We Are

Resilient Roofs & Gutters is a UK-based roofing and guttering services provider.

For the purposes of data protection law, we are the data controller of your personal data.

If you have any questions about this policy or how we handle your data, please contact us:

Email: resilientroofsandgutters@gmail.com
Phone: 01708 936 451
 

2. What Information We Collect

We may collect and process the following personal data:

Information You Provide

• Name

• Email address

• Phone number

• Address

• Details about your roofing or guttering enquiry

This information is collected when you:

• Fill in contact forms

• Request a quote

• Call or email us

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time and date of visits

3. How We Use Your Information

We use your data to:

• Respond to enquiries

• Provide quotes

• Deliver our services

• Improve our website

• Communicate with you about your project

• Comply with legal obligations

We will only use your data when the law allows us to, including:

• To perform a contract

• For legitimate business interests

• To comply with legal requirements

4. Sharing Your Information

We do not sell your personal data.

We may share your data with:

• Service providers (e.g. IT support or hosting)

• Professional advisers

• Legal authorities if required by law

All third parties are required to respect the security of your personal data.

5. Data Storage & Security

We take reasonable steps to protect your personal data from:

• Loss

• Misuse

• Unauthorised access

Your data is stored securely and only retained for as long as necessary to fulfil the purposes it was collected for.

6. Your Data Protection Rights

Under UK data protection law, you have rights including:

• The right to access your data

• The right to correct inaccurate data

• The right to request deletion

• The right to restrict processing

• The right to object to processing

• The right to data portability

To exercise any of these rights, contact us using the details above.

7. Cookies

Our website may use cookies to improve your browsing experience.

Cookies help us understand how visitors use our site and enable us to improve performance.

You can control or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Resilient Roofs & Gutters
Email: resilientroofsandgutters@gmail.com
Phone: 01708 936 451